Privacy Policy

Welcome to Openmantel. We are committed to protecting your personal information and your right to privacy. This Policy outlines how we treat personal information on our website dedicated to Tax-Free Savings Account (TFSA) strategies and Guaranteed Investment Certificates (GIC) in Winnipeg.

Under the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada and the Personal Information Protection Act (where applicable in provincial contexts), Openmantel acts as the Data Controller. We are responsible for the collection, use, and disclosure of your personal information.

Contact Details:
Company: Openmantel
Address: 240 Graham Ave, Winnipeg, MB R3C 0J7
Email:
Phone: +1 (305) 390-7213

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or device. This includes:

• Identifiers: Name, alias, postal address, unique personal identifier, online identifier, Internet Protocol (IP) address, email address, or account name.
• Financial Context: Information voluntarily provided regarding investment preferences, TFSA contribution history, or GIC interest (no direct bank logins are stored).
• Usage Data: Information on how you use our website, including the pages you view, the links you click, and the duration of your visit.
• Cookies and Tracking: We use cookies to enhance user experience and analyze traffic patterns specifically for Winnipeg-based financial trends.

In accordance with Canadian federal and provincial privacy laws, we process your data based on:

• Consent: Where you have given us clear consent to process your personal data for a specific purpose (e.g., subscribing to GIC rate alerts).
• Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party (e.g., providing specialized TFSA allocation models).
• Legitimate Interests: Where processing is necessary for our legitimate interests, such as improving our financial educational tools, provided those interests do not override your fundamental rights.
• Legal Obligation: Where we are required to comply with Canadian financial regulations or anti-money laundering (AML) statutes.

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Specifically for investment inquiries, records are kept for a period of seven (7) years following the last interaction to comply with the Income Tax Act (Canada) and auditing standards.

We employ industry-standard security measures, including SSL encryption and restricted access protocols, to protect your data from unauthorized access, alteration, or destruction.

Openmantel does not sell, rent, or lease its customer lists to third parties. We may share data with trusted partners to help perform statistical analysis, send you email or postal mail, or provide customer support.

All such third parties are prohibited from using your personal information except to provide these services to Openmantel, and they are required to maintain the confidentiality of your information in compliance with PIPEDA.

In the event of a cross-border transfer (e.g., using a cloud provider based in the USA), your data may be subject to the laws of that jurisdiction, including the USA PATRIOT Act.

Under Canadian privacy legislation, you have the following rights regarding your personal information:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete information.
• Right to Withdraw Consent: You may withdraw your consent for data processing at any time, subject to legal or contractual restrictions and reasonable notice.
• Right to File a Complaint: You have the right to contact the Office of the Privacy Commissioner of Canada (OPC) or the Manitoba Ombudsman if you believe your privacy rights have been violated.

To exercise these rights, please contact our Privacy Officer at the email address provided above.